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Roweena Carlos named Nanook Technology Services chief information officer

April 5, 2024

Roweena Carlos has been selected to serve as ÂÌÅ«Ì컨°åF’s new Nanook Technology Services chief information officer. This position, reporting to the vice chancellor for administrative services, is part of the updated IT structure, enabling ÂÌÅ«Ì컨°åF to address university needs and provide innovative campus-centered solutions. Carlos is an established and dedicated IT leader with a passion for motivating and leading high-performing teams, establishing efficient systems, and implementing needed technological advances in the higher education field. In addition to 16 years of higher education experience, she has also worked in the pharmaceutical and telecommunication Industry for over a decade.

She assumes the role of CIO on March 25 and looks forward to serving the community.

Carlos previously served as the assistant CIO for customer relations management and student information systems at New Jersey Institute of Technology, where she established a cohesive, integrated team which delivered high-value, cost-effective technology solutions for financial aid, the registrar and bursar’s offices and across the university. Earlier, Carlos also served as a member of Seton Hall University’s student information system department, where her responsibilities included project management, enrollment and strategic application management, and technology advancement.

Carlos holds an Ed.D. degree with a concentration in curriculum, learning, teaching, and leadership from Northeastern University, a master’s degree in instructional design and technology from Seton Hall University, and an engineering degree in electronics and telecommunication from the University of Mumbai. She was in the inaugural cohort of the Next Leader Fellowship program in 2022, and also successfully completed the McKinsey Leadership Program.

Carlos has led presentations addressing the role of technology and its impact on a variety of outcomes, including diversity, personal development and digital equity in a variety of conferences such as EDUCAUSE, Cohesion, CIO congress, AACRAO, and Ellucian Live. Her passion for higher education extends to her community involvement as a member of the board of trustees for NERCOMP, and teaching assignments as adjunct professor at Middlesex County and Union County colleges.

Carlos takes pride in positively transforming organizational culture to promote accountability, diversity, inclusion, excellence, and open communication in the workplace. She strives to engage all university stakeholders to create self-sustaining change through collective intelligence and wisdom.