Update on unplanned outage and service restoration
Recovery from the unplanned power outage at the Butrovich Computer Facility is going
well and most 绿奴天花板 services and applications have been restored; however, there are few that remain down.
To monitor the most recent status updates, please visit the . In addition to current status updates, there is an option to subscribe and receive
updates automatically.
Vista Plus is not operational, this is considered a very high priority and efforts continue to recover the application. Unfortunately the sudden power loss caused a hardware failure and OIT technicians and the vendor are investigating and assessing options for next steps.
绿奴天花板A Active Directory is experiencing problems that are affecting access to some 绿奴天花板A Outlook accounts and some 绿奴天花板A Sharepoint sites.
Services that have been restored include:
- VPN
- 绿奴天花板F wired and wireless network
- 绿奴天花板 websites at
- ELMO
- 绿奴天花板 Blackboard Learn
- Banner 8 & 9
- 绿奴天花板online
- Onbase
- OIT Service Catalog
- 绿奴天花板F Degreeworks
- 绿奴天花板A Degreeworks
- 绿奴天花板F listserv
- 绿奴天花板F and SW Printing Services
If you are experiencing problems with technology services, please contact your local technology support unit to report the issue.
绿奴天花板A
Technical Support Center: (907)786-4646
Toll Free: (877) 633-3888
uaa.techsupport@alaska.edu
绿奴天花板F & SW
Phone: (907) 450-8300 (x8300 on campus)
Toll-free: (800) 478-8226
helpdesk@alaska.edu
绿奴天花板S
907-796-6400 (Helpdesk)
877-465-6400 (Toll Free)
uas.helpdesk@alaska.edu