Zoom provides high quality, easy to use video and audio conferencing capability at University of Alaska. Zoom allows the university community to host and join unlimited video conferences and calls from computers and mobile devices, offering the best video, audio and wireless screen-sharing experience across systems.


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Use Zoom for:

  • Web, audio and video conferencing
  • Online meetings
  • Online collaboration
  • Screen sharing
  • Recording online meetings
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Zoom Training Sessions

OIT鈥檚 Video Conferencing Services offers synchronous Zoom training sessions to departments and groups, by request. Sessions will cover the basics of using Zoom, security best practices, how to be an excellent Host, along with an overview of special features like file sharing, screen sharing and breakout rooms.

For those who would like to view recorded training on their own, please see the following links:

For additional information, please see the for tips on recordings, etc.


Zoom Security

Passcode or Waiting Room Required

Recently, Zoom announced stronger security settings for users. Beginning September 27th, Zoom will *require* that all meetings have either a Passcode or Waiting Room enabled. To prepare for this change 绿奴天花板 has enabled meeting passcodes by default. All newly created meetings will include passcode details in the scheduling process and provide the URL with passcode embedded. This will help make the September change more transparent, as any meeting configured with a waiting room or password will be unchanged. Please note that any meetings scheduled prior to this change will not be set up with a passcode, and the good practice is to reschedule existing meetings so that they include the passcode feature or enable a waiting room. On September 27th, any meeting without a passcode will have a Waiting Room enforced. If you prefer the approach of passcode-less meetings, we encourage you to enable a waiting room on your meeting, setting it to allow 鈥淯sers not in your account will go in the waiting room鈥 which will allow 绿奴天花板 members to join immediately and guests to be presented with the waiting room.

What is "Zoombombing"?

As COVID-19 has necessitated increased use of telecommuting solutions, there have been instances of public Zoom meetings getting hijacked, or "Zoombombed," by malicious actors.  This is a new form of trolling in which a participant uses Zoom鈥檚 screen sharing feature to interrupt and disrupt meetings and classes.  Learn more in this  

Zoom security

Tips for avoiding "Zoombombing"

  • Safeguard the Zoom meeting link -  Do NOT share your Zoom link on Social Media!
    The link is an open invitation to join your meeting and should only be shared with your attendees.

    If you think your Zoom session needs to be open to the public, contact your local help desk to discuss options to fit the specific needs of your meeting.

  • Use the Zoom app -  All 绿奴天花板 Zoom users are advised to  or Update the Zoom client to the latest version
  • Always login to the Zoom app first - Before starting your meeting, make sure you are logged into the Zoom app or the interface - this enables access to meeting controls. 
  • Manage Security - Once you are in your Zoom session, use the Security icon along the bottom of the session window to access controls to manage screen sharing,  the waiting room or to lock the meeting. 
    Zoom hosts can access the Security meeting control, located in the center lower control bar within any meeting. Here the host can 'Enable waiting room' and 'Remove Participants', actions that will greatly deter Zoombombing behavior.

Zoom has posted a detailed article with many.

Zoom Webinars

绿奴天花板 Zoom Video Webinar allows you to broadcast a Zoom meeting to up to 500 view-only attendees, depending on the size of your webinar license. As the host or a panelist, you can share your screen, video, and audio in a webinar, while attendees can use the chat or question and answer options to interact with the host and panelists.

Webinars can require preregistration鈥攚ith the option for the host to add custom registration questions鈥攐r registration can be turned off for attendees to join by simply clicking a link at the time of the webinar. Webinars can be held once, can reoccur in a series, or can be the same session held multiple times.

绿奴天花板 has purchased 2 Webinar-500 licenses for one-time use for all departments. Please contact the VCS office if you would like to reserve one of the licenses for your event, or if you are interested in purchasing a license for your department. ADD LINK TO SERVICE CATALOG 

For a side to side comparison of Zoom Meetings vs. Webinar, click .

FAQs

绿奴天花板 has purchased 2 Webinar-500 licenses for one-time use for all departments. Please contact the VCS office if you would like to reserve one of the licenses for your event, or if you are interested in purchasing a license for your department.

Zoom meetings are ideal for hosting more interactive sessions where you鈥檒l want to have lots of audience participation or break your session into smaller groups. 

Think of webinars like a virtual lecture hall or auditorium. Webinars are ideal for large audiences or events that are open to the public. Typically, webinar attendees do not interact with one another. Though Zoom provides options for you to get more social with your attendees, your average webinar has one or a few people speaking to an audience.

Visit for a side to side comparison of the two.

绿奴天花板 Zoom is accessed using the standard 绿奴天花板 authentication protocol. Zoom did contact the University of Alaska about a potential issue with Zoom鈥檚 login via Facebook on iOS devices. The personal information (name, address, email etc.) of 绿奴天花板 Zoom users was never sent to Facebook, and the issue within Zoom has since been addressed with a software update. For a full explanation please read .

绿奴天花板 IT organizations and Zoom have taken all precautions to protect your personal information. Users should regularly update their Zoom client and watch 绿奴天花板 publications for announcements regarding steps they can take to improve their online security. You can also visit our website for more information and the most up to date status. It鈥檚 important to note that we all can take steps to secure information. Make sure you know who you are sharing information with over chat, email, and other digital formats.

All calls using the Zoom client on their PC/Mac/mobile device are transport level encrypted.   For a straightforward explanation of encryption within Zoom please read: .

All information shared from Zoom is controlled by the host of the meeting. Zoom meetings are recorded at the host鈥檚 discretion and are stored on the cloud under the host鈥檚 recordings. Only the host and admin staff (IT admins) can access the recordings. The 绿奴天花板 instance of Zoom notifies every meeting participant via an audio notification when a recording has started, that a meeting is being recorded and will notify anyone joining a Zoom meeting that an ongoing meeting is being recorded. This feature is account-wide and cannot be turned off.

 Note that in addition to recording the meeting, a host has the option to save all chat messages, even private ones, during the meeting. This feature is often used during brainstorming sessions and for minute taking during meetings so that participants can view chats later.

Yes, Zoom is safe for you to use. As with any online platform, there are steps you can take to have a safe and secure meeting. The online environment is always changing and 绿奴天花板 IT at all campus sites is in constant communication with our peers, vendors, and other agencies to keep abreast of any new developments that may occur. Your security is very important to us and we take this very seriously. Please read 绿奴天花板 related news sources鈥擟ornerstone, Green & Gold and email lists鈥攆or important updates, tips, and suggestions.

绿奴天花板 video conference users have multiple platforms to choose from, depending on the size and scope of their meetings.

Zoom is 绿奴天花板鈥檚 most robust video conferencing platform. Zoom is excellent for larger and smaller meetings, live streaming, annotation, and meetings that may need to be recorded. Up to 300 may attend a 绿奴天花板 Zoom meeting.

 Google Meet is a convenient option, accessible through Google Apps @ 绿奴天花板 Gmail and the . This is an excellent platform for smaller, informal meetings. Multiple people can screen share at a time. Meetings can be scheduled through Google Calendar to include a Google Meet. During COVID-19 Google has provided 绿奴天花板 with Enterprise Features that include extending participants from 100 to 250, adding live streaming up to 100,000 participants in the domain, and the ability to record meetings directly to Google Drive.

 Blackboard Collaborate Ultra is a convenient conferencing solution accessible from within Blackboard that can be used to deliver one-time or ongoing video conferencing sessions and recordings to attendees, be they students, faculty or staff.

Microsoft Teams is a robust collaboration platform, accessible through Office 365 @ 绿奴天花板. It supports audio and video conferencing, text chatting, file storage, and more. Teams can be used for one-to-one, and group chats, large and small meetings, live streaming, annotation, and meetings that may need to be recorded. Meetings can be scheduled with calendar invitations sent out to participants. Up to 250 may attend a Team conference meeting, 10,000 attendees can participate in a Live event/Webinar; additionally, up to 10,000 people can be a member of a Team. 

 Other options check with your local IT service desks to explore options they may offer.

Yes, if you experience a Zoombomb during any 绿奴天花板 meeting or event, please report it to your local service desk. See contact information below. Your information can be used to help prevent future attacks on our institution.

 Zoombombing will not happen in a private and properly shared 绿奴天花板 Zoom meeting. Interruptions can happen in a video meeting if the meeting link and information is published in a public forum such as Facebook or other media platforms. Posting a Zoom link publicly is analogous to putting a bowl of one鈥檚 house keys in a public place, with directions to the house. The easiest method to avoid Zoombombing or having any outside person enter your meeting is to .
 Invite non-绿奴天花板 attendees by using a Google calendar invite with the Zoom link shared through Google Calendar integration. This method will email the participants all the necessary connection information while avoiding public display of the Zoom meeting link.


Protecting your Meetings

The following in-meeting security capabilities are available to the meeting host:

  • Meetings are encrypted by default
  • Create Waiting Rooms for attendees
  • Require host to be present before meeting starts
  • Expel a participant or all participants
  • Lock a meeting
  • Screen share watermarks
  • Enable/disable a participant or all participants to record
  • Temporary pause screen-sharing when a new window is opened
  • Password protect a meeting
  • Only allow individuals with a given e-mail domain to join
protect your zoom meeting

Learn how you can protect your data, and privacy using  .

 


Additional Resources

Basic Guides

Signing-in to 绿奴天花板 Zoom via:

Advanced Guides

Zoom Training